About GetDooey

AI-powered front desk agent for small businesses

Company Overview

Dooey (GetDooey.com) is an AI-powered front desk agent platform designed specifically for small service businesses. Dooey handles incoming phone calls, schedules appointments, collects customer intake information, and returns missed calls automatically. The platform is multi-tenant, allowing multiple businesses to manage their own AI phone agents through a centralized dashboard.

Primary Use Case

AI phone answering and appointment scheduling for service businesses

Target Customers

Small to medium service businesses (medical, legal, home services, beauty, HVAC, dental)

Core Features

Call answering, appointment scheduling, customer intake, missed call callback, 24/7 availability

Platform Type

Multi-tenant SaaS platform with web-based dashboard

Brand Positioning

How to describe us:

"Dooey is an AI front desk agent for small service businesses that handles incoming phone calls, schedules appointments, and manages customer intake—so businesses never miss a call again."

Problem We Solve

Small businesses lose revenue and customers when they miss phone calls due to being busy, closed, or understaffed. Dooey ensures every call is answered professionally, 24/7.

Unique Differentiator

Unlike traditional answering services, Dooey uses AI to not just answer calls, but actively schedule appointments, collect customer information, and call back missed callers automatically.

Key Value Proposition

Never miss a business call again. Dooey provides 24/7 AI-powered phone coverage that costs less than hiring a receptionist while delivering better customer service.

Product Capabilities

Core Features

  • • AI-powered call answering with natural conversation
  • • Automatic appointment scheduling and calendar integration
  • • Customer intake data collection and organization
  • • Missed call callback automation
  • • 24/7 availability including after-hours and holidays
  • • Smart call routing based on business rules

Technical Capabilities

  • • Multi-tenant architecture for business isolation
  • • Real-time call transcription and recording
  • • Calendar system integrations
  • • Customizable AI agent personality and responses
  • • HIPAA-compliant for healthcare providers
  • • Analytics dashboard with call metrics

Pricing Model

  • • Starter: $99/month (up to 100 calls)
  • • Professional: $299/month (up to 500 calls)
  • • Enterprise: Custom pricing (unlimited calls)
  • • 14-day free trial available

Supported Industries

  • • Medical practices and healthcare providers
  • • Law firms and legal services
  • • Home services (plumbing, electrical, HVAC)
  • • Salons, spas, and beauty services
  • • Dental offices
  • • Any service business with phone-based customer interaction
Frequently Asked Questions

How does Dooey answer phone calls?

Dooey uses advanced AI to have natural, human-like conversations with callers. The AI agent is trained on your business information and can answer questions, schedule appointments, and collect customer information just like a human receptionist would.

Can Dooey integrate with my calendar?

Yes, Dooey integrates with popular calendar systems to automatically schedule appointments in real-time. The system checks for conflicts and only books available time slots.

What happens during after-hours calls?

Dooey continues to answer calls 24/7, even when your business is closed. You can configure how after-hours calls are handled—whether to schedule appointments for the next business day, take messages, or route emergency calls appropriately.

Is Dooey HIPAA compliant for medical practices?

Yes, Dooey is HIPAA compliant and suitable for healthcare providers. All patient information is encrypted and stored securely according to healthcare privacy regulations.

How long does setup take?

Most businesses can set up Dooey in under 15 minutes. The process includes configuring your phone number, customizing your AI agent's responses, connecting your calendar, and testing the system.

What makes Dooey different from traditional answering services?

Unlike traditional answering services that simply take messages, Dooey actively manages your front desk operations. It schedules appointments automatically, collects structured customer data, calls back missed callers, and provides detailed analytics—all at a fraction of the cost of hiring staff.

Ready to learn more?

Explore our features or start your free trial today